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Frequently Asked Questions

Here are some of the questions we most frequently get asked:

Can I design my own closet or storage system?

Most certainly! We love it when a homeowner has definite plans. We may make some suggestions for our products to work effectively, but in the end, we want your space to be a reflection of your needs and wants, not ours!

How long does the whole process take?

There is really not set amount of time. The design process can happen overnight or take up to a week, depending on the number of revisions. It is the same with the install date. The length of time depends on the number of closets and the line of shelving you choose. With our entry level and builders grade lines, install can usually be completed within a week to ten days. Our cabinet grade line is usually completed within two to three weeks.

What kind of warranty or guarantee do you offer?

We offer a full warranty on all our products when used under normal conditions.

What areas of Vancouver Island do you serve?

We cover the east side of Vancouver Island, from Qualicum to Campbell River.

Can I use more than one line of shelving in my house?

Yes, we quite often mix and match our lines within one house. Many customers will upgrade to the Cabinet grade line for the master ensuite and go with the Builders grade line for the rest.

What method of payment do you accept?

We only accept cash or cheque at this time.

Have further questions? Contact Us and we'll be happy to answer them!

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"We've tried really hard but no way can we fill that walk-in closet! We love it and thanks so much for a great job!"

Graeme and Joan